This episode of the Diggintravel Podcast was one of the most inspiring conversations I’ve ever recorded. Why? Because it’s not just another discussion about airline digital transformation or claims of becoming a digital airline. I’ve seen plenty of these in the past, and while many airlines talk about becoming digital-first companies, few actually translate those strategies into practice. Most often, digital transformation for airlines means fancy new technology...
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This interview is part of our exclusive ‘Airline Leaders Series,’ conducted in collaboration with Branchspace – digital reinvented, aiming to transform airlines into better digital retailers. Throughout the series, we’ll highlight the key concepts that are shaping modern airline digital retailing, ensuring you gain valuable insights from each discussion. Leader: Bimali Malalasekara Airline: SriLankan Airlines Role: Manager Digital Commerce Location: Gampaha District, Western Province, Sri Lanka Talks about: Ecommerce, Distribution, Digital...
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A modern airline digital commerce tech stack is seldom highlighted as a differentiator within the airline industry. At Diggintravel, we often discuss how effective digital marketing for airlines is a blend of UX, data analytics, experimentation, and marketing technology. Recently, you can add AI to the mix. But rarely do we see an airline declare their digital commerce tech stack as their differentiator. Well, flyadeal, an agile...
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This interview is part of our exclusive ‘Airline Leaders Series,’ conducted in collaboration with Branchspace – digital reinvented, aiming to transform airlines into better digital retailers. Throughout the series, we’ll highlight the key concepts that are shaping modern airline digital retailing, ensuring you gain valuable insights from each discussion. Leader: Neetan Chopra Airline: Indigo Role: Chief Digital and Information Officer Location: Gurugram, Haryana, India Talks about: Digital Transformation, Digital Experience, Data,...
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For all you digital professionals who want to learn about airline product analytics, this Diggintravel Podcast episode is a must-listen. While working with various airlines and their digital teams, I’ve observed a common trend: they often start with a single digital team handling analytics, CRO, and optimization, and then expand to encompass multiple specialized digital product teams. One question that I often get in this process...
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This interview is part of our exclusive ‘Airline Leaders Series,’ conducted in collaboration with Branchspace – digital reinvented, aiming to transform airlines into better digital retailers. Throughout the series, we’ll highlight the key concepts that are shaping modern airline digital retailing, ensuring you gain valuable insights from each discussion. Leader: Melih Pazarloglu Airline: Corendon Airlines Role: Head of E-commerce and Digital Marketing Location: Istanbul, Turkey Talks about: E-Commerce, Digital Marketing,...
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This interview is part of our exclusive ‘Airline Leaders Series,’ conducted in collaboration with Branchspace – digital reinvented, aiming to transform airlines into better digital retailers. Throughout the series, we’ll highlight the key concepts that are shaping modern airline digital retailing, ensuring you gain valuable insights from each discussion. Leader: Otto Gergye Airline: Thai Airways Role: Commercial Advisor to the Chief Executive Officer Location: Bangkok, Thailand Talks about: Commercial Strategy, Retailing,...
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This interview is part of our exclusive ‘Airline Leaders Series,’ conducted in collaboration with Branchspace – digital reinvented, aiming to transform airlines into better digital retailers. Throughout the series, we’ll highlight the key concepts that are shaping modern airline digital retailing, ensuring you gain valuable insights from each discussion. Leader: Juliana Ramirez Airline: Flair Airlines Role: VP Ancillary Revenue & Digital Experience Location: Vancouver, Mexico City Talks about: Retailing, Distribution, Ancillary...
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This interview is part of our exclusive ‘Airline Leaders Series,’ conducted in collaboration with Branchspace – digital reinvented, aiming to transform airlines into better digital retailers. Throughout the series, we’ll highlight the key concepts that are shaping modern airline digital retailing, ensuring you gain valuable insights from each discussion. Leader: Ivan Karlovic Airline: Norwegian Role: Director - Data, Analytics & AI Location: Norway, Oslo Talks about: Data, Analytics, Artificial Intelligence, Machine...
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This interview is part of our exclusive ‘Airline Leaders Series,’ conducted in collaboration with Branchspace – digital reinvented, aiming to transform airlines into better digital retailers. Throughout the series, we’ll highlight the key concepts that are shaping modern airline digital retailing, ensuring you gain valuable insights from each discussion. Leader: Mario Maier Airline: Lufthansa Group Role: Director | Head of Distribution Solutions Location: Vienna, Zurich Talks about: Distribution, Direct Distribution,...
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