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Social Media Manager

Iztok Franko

Website Qantas

About the job

  • Join this high-profile team responsible for driving the next wave of creative growth for the business
  • At Qantas, our teams come together to create new and unique customer experiences
  • Permanent opportunity based at our Mascot Campus

At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we’re strong and resilient, and we work hard to make sure we’re always at our best. Keeping our complex business ahead of the game in the digital age is a constant challenge. To be the best, we work hard to deliver an audience led journey that respond to the needs of our business and customers.

Working in digital at Qantas is unique. Not only do we manage the information technology requirements for a global organisation, but we’re working on projects across the business that will allow us to leap into the future.

The Social Media Manager is responsible for effectively managing creative content end-to-end across all owned, paid and earned social media channels. The position will have a strong focus on driving revenue and brand affinity through creative social content. The position will work closely with key stakeholders within the business to ensure social content is on brand, aligned with the strategy, and ladders up to business objectives. Your role will have a strong focus on content creation and production, along with campaign management, reporting and insights, understanding engagement and sensitive risk management.

You’ll have –

  • 5 years experience in Social Media Management
  • Excellent understanding of, and experience in community management, social media marketing and content
  • Experience in social media, campaign development, implementation and relationship management with 5+ experience in the social media space
  • Experience in strategy implementation to meet business targets, a focus on customer engagement strategies within social platforms desirable
  • Results orientated, with a strong understanding of setting metrics, performance reporting and analysis techniques
  • Experience in studying user interaction with social channels and interpreting social analytics
  • Experience in PR and issues management is desirable
  • Strong organisational skills for campaign execution
  • Ability to manage many stakeholders and campaigns with competing priorities
  • Experience with video or animation software (desired)

While we expect our people to drive their own learning, we have programs and resources in place to support your personal growth as your career progresses.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

We are committed to creating an inclusive workplace. Talk to us about how this job could be flexible for you. Qantas embraces diversity and encourages applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close Monday 22nd November

Please note: Under the Qantas Group COVID-19 Vaccination Policy all Australia-based new employees of a Qantas Group entity must be fully vaccinated with an Approved COVID-19 Vaccine and provide Evidence of Vaccination by uploading your Digital Vaccination Certificate to Workday (our HR information system). There are different compliance dates for different workgroups under the policy. You will be provided with relevant information, including the compliance date during the recruitment process.

To apply for this job please visit www.linkedin.com.

Iztok Franko

I am passionate about digital marketing and ecommerce, with more than 10 years of experience as a CMO and CIO in travel and multinational companies. I work as a strategic digital marketing and ecommerce consultant for global online travel brands. Constant learning is my main motivation, and this is why I launched Diggintravel.com, a content platform for travel digital marketers to obtain and share knowledge. If you want to learn or work with me check our Academy (learning with me) and Services (working with me) pages in the main menu of our website.