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Senior Business Analyst

Iztok Franko

Website Qantas

About the job

  • Senior Business Analyst role working within the Safety team
  • Working on challenging and exciting initiatives
  • Full-time permanent position based at our Mascot Office

At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we’re strong and resilient, and we work hard to make sure we’re always at our best.

As a Senior Business Analyst, you will be responsible for Providing specialised advice/analysis to assigned area from the application of system analysis to operational and functional problems. Act as an interface with technology and business resources to design, develop and implement solutions, ensuring that requirements are understood. May work across multiple work streams on projects and responsible for scoping & mapping for integration of other business systems.

Key responsibilities of this role will include:

· Responsible for the delivery of technology projects according to agreed projects using agile ways of working

· Responsible for gathering technical requirements/specifications from the Group and/or individual business units. This includes both high-level and detailed requirements for a specific system (Saas), application or tools

· Perform analysis and identification of root causes of escalated incidents and problems, including the resolution of issues raised to the customer’s satisfaction.

· Liaise with service providers and managed services to resolve system problems

· Consults with the business to understand IT inputs that are required to meet business objectives Contribute to the formulation of IT strategic plans and roadmaps.

· Conducts complex business process analysis and develops solutions

· Consults and develops relationships to drive business benefits

· Conducts implementation planning & change activities

· Provide technical and systems knowledge, general guidance and support to the customer.

· Ensure documentation updates are communicated as required

· Comply with Corporate and Divisional Service Standards

· Comply with the Group management system standards and associated policies in the workplace

To be considered for this role you will have:

· Minimum 5 years’ professional experience in relevant IT area

· Proven experience with relevant technologies, methods and standards

· Strong written and oral communication skills

Under the Qantas Group COVID-19 Vaccination Policy all Australia-based new employees of a Qantas Group entity must be fully vaccinated with an Approved COVID-19 Vaccine and provide Evidence of Vaccination by uploading your Digital Vaccination Certificate to Workday (our HR information system). There are different compliance dates for different workgroups under the policy. You will be provided with relevant information, including the compliance date during the recruitment process.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications closes: Tuesday, 24 May 2022

To apply for this job please visit diggintravel.com.

Iztok Franko

I am passionate about digital marketing and ecommerce, with more than 10 years of experience as a CMO and CIO in travel and multinational companies. I work as a strategic digital marketing and ecommerce consultant for global online travel brands. Constant learning is my main motivation, and this is why I launched Diggintravel.com, a content platform for travel digital marketers to obtain and share knowledge. If you want to learn or work with me check our Academy (learning with me) and Services (working with me) pages in the main menu of our website.