[NEW] Digital Academy - the only digital training designed especially for airline professionals. Get more info here.

Select Sidearea

Populate the sidearea with useful widgets. It’s simple to add images, categories, latest post, social media icon links, tag clouds, and more.


Senior Analyst – Data Analytics

Iztok Franko

Website United Air Lines

About the job

We have a wide variety of career opportunities around the world — come find yours

United Data Analytics team designs, develops and maintains massively scaling technology solutions that are brought to life with innovative architectures, data analytics and digital solutions.

Job Overview And Responsibilities

United Airlines Data Analytics department partners with business and technology leaders across the company to transform data analytics into a competitive advantage. An offshore team based in Gurgaon, India will work closely with this group and support it with complementing skills and capabilities. The key objectives are to improve operating performance, boost customer experience and drive incremental revenue by embedding data in decision making across all levels of the organization.

The team is currently looking for a leader who has a passion for data and analytics with the willingness to dig deep into details as well as the ability to assess the big picture. Developing and maintaining strong relationships with key stakeholders in US as well as training and retaining key talent within the offshore team .are keys to success in this role. This role will require strategic thinking and strong client focus.

    • Execute solutions to business problems using data analysis, data mining, optimization tools, statistical modeling and machine learning techniques
    • Continuously develop and demonstrate improved analysis methodologies
    • Ensure alignment and prioritization with business objectives and initiatives – help business owners make faster, smarter decisions
    • Encourage development and sharing of internal best practices and foster collaboration with internal and external teams
    • Create and develop presentations for United leadership and external stakeholders
    • Provides ad-hoc support to ongoing digital marketing projects during scoping, reporting and including the creation of new visualization techniques
    • Timely provides feedback to internal teams and leadership on assigned projects

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.


    • At least 3+ years of experience in analytics
    • Bachelor’s degree required
    • Be experienced in manipulating and analyzing complex, high-volume, high dimensionality data from various sources to highlight patterns and relationships
    • Be proficient in using database querying tools and able to write complex queries and procedures using Teradata SQL and/or Microsoft TSQL
    • Be familiar with reporting tools – Spotfire
    • Be able to communicate complex quantitative analysis and algorithms in a clear, precise and actionable manner
    • Must be legally authorized to work in India for any employer without sponsorship
    • Must be fluent in English (written and spoken)
    • Successful completion of interview required to meet job qualification
    • Reliable, punctual attendance is an essential function of the position


  • Experience in Digital Marketing / Campaign Analytics
  • Master’s Degree in a quantitative field like Math, Statistics and/or MBA
  • Proven comfort and an intellectual curiosity for working with very large sets of data, pulling in relevant team members to address identified – and sometimes undiscovered – needs Hands-on knowledge in either predictive modeling or in setting up business intelligence solutions
  • Strong knowledge of either SAS, R or Python
  • Basic programming skills for web scraping and experience of working with non-structured data will be a plus

To apply for this job please visit www.linkedin.com.

Iztok Franko

I am passionate about digital marketing and ecommerce, with more than 10 years of experience as a CMO and CIO in travel and multinational companies. I work as a strategic digital marketing and ecommerce consultant for global online travel brands. Constant learning is my main motivation, and this is why I launched Diggintravel.com, a content platform for travel digital marketers to obtain and share knowledge. If you want to learn or work with me check our Academy (learning with me) and Services (working with me) pages in the main menu of our website.