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Scrum Master, Digital Technology (81520)

Iztok Franko

Website WestJet

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we’re going global.

Join us and love where you’re going.

Overview of role: 

WestJet is seeking a Scrum Master reporting into our Digital office. This individual can exhibit a high standard of excellence, enjoys challenges, and is results-driven. The incumbent must be highly motivated and demonstrate the ability to work in an agile environment. Our Scrum Master will create and develop self-organizing teams to focus on delivering value through continuous improvement. In addition to solving complex software challenges, the Scrum Master will mentor and coach Software Development teams that deliver business value daily. You will be accountable for keeping the team focused on delivery, remain point of contact for business stakeholders and most importantly lead the agile development team.

This position can be based in Calgary AB, Toronto ON or Canada remote.

Key deliverables include:  

  • Guide, coach and motivate the team with the goal of increasing productivity
  • Organize and lead Scrum ceremonies
  • Run point with main stakeholders
  • Oversee and manage scope, timeline, quality, goals and deliverables that support business goals
  • Monitor schedule and cost performance
  • Identify key performance indicators (KPIs)
  • Prepare and present reports on the progress and success

Experience and qualifications:  

  • Bachelor’s degree technical, business, science or equivalent
  • Minimum 10 years previous experience leading software development teams
  • Leader of leaders of business and software professionals
  • Strong project management experience is an asset
  • Previous experience analyzing data, trends and comparing standards is considered an asset
  • A dedication to providing exceptional service, every day
  • The ability to adapt to change in a positive way and deliver successful results within a given time frame
  • A team-oriented approach to meeting goals and objectives
  • Proven organizational and multi-tasking skills with an ability to meet deadlines with ownership and accountability
  • Professional presence and a demonstrated ability to work with all levels within an organization

The benefits of being a WestJetter: 


WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:

  • A fun and friendly culture with colleagues who work together to win
  • Travel privileges for you and your family, effective from your start date
  • Savings and Benefit programs that are flexible to meet your specific needs   

Think we are a fit?  Apply now! 

About WestJet Group of Companies 

Together with WestJet’s regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.

Our Safety Promise 

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet’s operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet’s Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion 

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity and accessibility and if you require accommodation during the selection process, please let our Recruitment team know.  We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit westjet.com. 

To apply for this job please visit career4.successfactors.com.

Iztok Franko

I am passionate about digital marketing and ecommerce, with more than 10 years of experience as a CMO and CIO in travel and multinational companies. I work as a strategic digital marketing and ecommerce consultant for global online travel brands. Constant learning is my main motivation, and this is why I launched Diggintravel.com, a content platform for travel digital marketers to obtain and share knowledge. If you want to learn or work with me check our Academy (learning with me) and Services (working with me) pages in the main menu of our website.