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Commercial Strategy Researcher

Iztok Franko

Website Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Commercial Strategy Researcher is responsible for developing insights and solutions for commercial strategy research and revenue product design at Alaska Airlines and Horizon Air. As an individual contributor, this role makes recommendations to inform leveraged commercial strategy decisions.

Key Duties

  • Takes initiative to develop insights and solutions for commercial strategy research and revenue product design.
  • With limited direction from supervisor, works independently to perform projects relating to design, modeling, consumer insights, and optimization to inform long-term commercial strategy.
  • Makes regular recommendations to improve product design and commercial strategy.
  • Formulates ways to improve team best practices for strategy research.
  • Applies cutting-edge research methods to identify opportunities and recommends methods to realize them.
  • Determines an effective approach for communicating insights and findings to a wide variety of commercial stakeholders.
  • Represents the department at meetings and in communications, adhering to the highest standards of precision, accuracy, and integrity.

Job-Specific Experience, Education & Skills


  • 2 years of experience in business analytics, consumer insights, economics, mathematics or related area.
  • Bachelor’s degree with a focus in economics, mathematics, statistics, engineering or related discipline, or an additional 2 years of relevant training/experience in a related role in lieu of this degree.
  • Ability to establish cross-functional, collaborative relationships with other teams, valuing diversity and inclusivity
  • Detail oriented and highly organized, with the ability to multi-task in a fast-paced, dynamic environment
  • Intermediate working knowledge of statistics, machine learning, optimization, consumer insights, and/or demand modeling
  • Strong understanding of revenue products, as well as product merchandising and optimization strategies.
  • Data-driven mindset and a proven history of continuous self-development
  • Proven track record of applying insights to business strategy
  • Excellent communication skills (both written and verbal) and strong interpersonal skills with the ability to drive outcomes in the best interest of the company
  • Intermediate skills in presenting data-driven strategic insights, including use of visualization tools (Tableau)
  • Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook) and relational databases and large datasets (SQL, R, python, Alteryx).
  • High school diploma or equivalent.
  • Minimum age of 18.
  • Must be authorized to work in the U.S.


  • Graduate degree with a focus in economics, mathematics, statistics, engineering or related discipline.
  • 1 year of experience in the airline industry

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Total Rewards

  • Competitive total rewards package
  • Medical, dental and vision benefits
  • 401k match program
  • Monthly incentive pay plan
  • Annual incentive pay plan
  • Generous paid time off
  • Travel privileges on Alaska Airlines & Horizon Air

Employment Type Full-Time
FLSA Status Exempt
Regular/Temporary Regular
Requisition ID 2021-6027
Equal Employment Opportunity Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws.
We participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required.

To apply for this job please visit alaskaair.jobs.

Iztok Franko

I am passionate about digital marketing and ecommerce, with more than 10 years of experience as a CMO and CIO in travel and multinational companies. I work as a strategic digital marketing and ecommerce consultant for global online travel brands. Constant learning is my main motivation, and this is why I launched Diggintravel.com, a content platform for travel digital marketers to obtain and share knowledge. If you want to learn or work with me check our Academy (learning with me) and Services (working with me) pages in the main menu of our website.